How to use xhuman

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Email

How to

1. Connect a mailbox first if you haven't (ask me to “connect Gmail”).
2. Tell me who to write to and what to say — I draft it and show a Send card you approve.
3. Ask me to find or summarize mail (“what did Sarah say about the contract?”) and I search your inbox.
4. Read receipts are on by default: mail you send from /mail or a Send card carries an invisible pixel, and the sent message then shows when it was opened — and by whom when it went to one person (with several recipients, one pixel can't tell them apart). Your own views inside xhuman are ignored. Turn it off in Settings › Email. A fetch by a security gateway or Apple Mail Privacy Protection reads as “delivered”, never as opened — those fetch on delivery, so treating them as a read would be wrong.
5. The “Sent via xhuman” footer is on by default, like Superhuman's: one line under your signature, linking to your referral link, so a signup from it counts as your referral. It goes under what you write in /mail (new messages, replies, forwards), compose cards, scheduled messages, Needs you and Inbox Zero — never campaign messages, not even a reply inside a campaign conversation. The composer shows the line under the body first. Remove it with the “Sent via xhuman” switch in Settings › Email; messages already delivered keep theirs.

Try asking

• Email the four people on this thread and loop in my cofounder
• Draft a reply to the latest message from Acme
• Find every email I have with jane@acme.com
• Did Ana open the email I sent her?
• How do I remove the “Sent via xhuman” footer?

Sign-in codes

How to

1. They're hidden wherever I read your mail: the email and /mail tools in chat, your tasks and suggestions, programs I run for you, your daily briefing and meeting briefs, the replies I draft (inbox drafts, Just run it, automation emails, forwards I start), guest preps, the rewrite in your composer, and your mail through the MCP connector or the voice interview. Where one was, I see a note saying a code or link was hidden, and I'll tell you to open the email.
2. I can't read one out, forward it, paste it into a reply or type it into a website — not even when you ask, and not in an automation: an automation reply to an email that carried one waits as a draft for you instead of sending. Open the email in /mail or your mail app to use the code yourself.
3. A number or link I couldn't check in time is hidden the same way, marked “could not be checked” — it may just be a reference number or a year. Open the email to see it.
4. Two places read the words as written, on purpose: your CAMPAIGN conversations (a prospect replying to your outreach — the campaign reply drafter and its checks), and the ghost-text suggestions in your own composer, which only ever land in your draft. Your own sent messages are left as you wrote them.

Try asking

• Can you read my 2FA code?
• What's the verification code Google just sent me?
• Why can't you see the password reset link in my email?
• Forward my login code to my assistant

Safety screen

How to

1. In the chat, when something I read had such text in it, the tool card shows “Safety screen · removed 1 instruction aimed at the assistant” — open it to see exactly what was taken out. I see a marker where it was, so I can tell you it was there; I never follow it.
2. In an automation's run, the whole email or item that carried it is held back from that run instead, and the run is told to mention it — naming the sender by email address when there is one — in what it reports. Background runs that only propose (when I wake up after a task finishes, or the opportunity engine's sweep) get the text taken out the same way as in the chat, rather than the whole item held back.
3. Anything I couldn't check in time reaches me marked unverified, and I read it as data only — never as instructions.
4. It only takes out text aimed at an assistant: a colleague asking you to do something, a newsletter, or an article about AI reads normally. It costs you nothing — the check is on us.
5. What it doesn't cover yet: my inbox agent (the one that reads each new email as it arrives) and the other always-on assistants that work through their own connection to your account, an automation's plain email and calendar steps, the voice interview, a photo or PDF you send me by text or Telegram, a forwarded message, an email you send my own address, and a finished task's report — those are read inside a fence as data or under their own rules, not screened line by line, and when a background run reads them, anything it then wants to change waits for your approval where that protection is on.

Try asking

• Did an email try to trick you?
• What does the Safety screen chip on a tool card mean?
• Can a web page give you instructions?
• Why does it say an instruction aimed at the assistant was removed?

Second look

How to

1. In the chat, a card that needs your second look leads with “Check first:” and the reason — for example “Check first: ap-review@… comes from an email someone sent you, not from anything you said.” An action I'd normally just take becomes a card when it doesn't clearly match your ask. By text, Telegram or email, the confirm leads with the same line.
2. If it looks like an instruction planted in what I read — an email telling “AI assistants” to forward your invoices elsewhere — the card turns red and its default button is “Don't send” (or “Don't”). You can still choose “Do it anyway”: in the chat, you decide.
3. In an automation or any run nobody is watching, an action that clearly came from outside content rather than from the rule you wrote is stopped outright — nothing is sent, and I tell you right away (“I stopped something: …”), once a day for each automation; more within a day are gathered into one line in your next roundup instead of a message each. Where outside-content protection is on for your account, anything I'm unsure about waits for you as a card on /orb.
4. It only ever adds a question: with nothing to flag, cards and actions look exactly as they always did — no “verified” badge, because the absence of a warning isn't a guarantee.

Try asking

• Why did you ask me before sending that?
• What does Check first on a card mean?
• Why is this card red?
• Did an email try to trick my automation?

Automations on Just run it

How to

1. Turn it on in Settings › Permissions under Automations and background jobs (for all of them, or for one automation), or ask me — you read the exact words first and it happens only when you tap; a typed yes doesn't count.
2. What still waited says why on its card under “Waiting for you”.
3. A resumed campaign starts sending again only after the campaign's own 10-minute delay. Other campaign changes, like adding people, go ahead on their own after a 10-minute window you can stop — you're told on your phone and it shows on your list first.
4. If a run read outside content first — an email, a web page — what it wants to do waits for you anyway.
5. Turn it back down any time on the same page or by telling me “make my automations ask me first” — it applies at once. Stop everything holds them too while it's on.
6. A change that goes ahead after the 10-minute window says so first: on your list “Goes ahead on its own in ~10 min” with Stop and Do it now; on Telegram Keep it for me and Do it now; by text reply HOLD and its number to keep it, or GO and its number to do it now (HOLD alone keeps every one). Stop means it waits for you on your list — nothing is dismissed.
7. Right before it goes ahead it checks again: if you pressed Stop everything or turned automations down since, it waits for you instead, and if it can't go ahead you're told. If going ahead on its own is ever switched off, those changes wait for you on your list instead.
8. A busy day stops it on its own: after 25 things one automation did on its own in a day, that automation goes back to waiting for you and you're told once on your linked channels. One tap on Settings › Permissions turns it back on; nothing that waited in the meantime goes ahead by itself.

Try asking

• Can my automations just do it without asking me?
• Let my automations act on their own
• Why did my automation resume my campaign by itself?
• Stop that change before it happens

Automation browsing

How to

1. Turn it on in Settings › Permissions: Browsing → Approve (or ask me — it's your own tap). Turn it back to Off the same way, any time; that applies at once.
2. A waiting task is a card under “Waiting for you” on /orb that shows everything the chat's card shows: the goal, the start page, any other sites it may visit, and a line for anything it may buy, post, send or sign up for. Run it starts it; dismissing it drops it.
3. On Telegram the message shows the whole card with a Run it button (a card too long for a message has none — read it in xhuman). A text, iMessage, WhatsApp or email only links you to the card — typing SEND or yes never starts one, and I can't start it for you from the chat either (ask me in the chat and you get a fresh card).
4. Nothing browses on its own: every task still waits for your tap. Letting it browse a site you choose without asking each time comes later.
5. With Browsing Off — the default — an automation that wants to browse is told to ask you in a conversation instead, and nothing waits for you.

Try asking

• Can my automations browse websites for me?
• Why is a browser task waiting for me?
• Let my automation check a website

Relationship inbox

How to

1. Open /mail (both Gmail and Outlook mailboxes are indexed), or ask me “what needs a reply?” / “where do things stand with Sarah?” / “anything from Acme this week?”.
2. Tell me what you're working on (“I'm raising a seed round by December”) and I record it as a goal the Opportunities tab judges new mail against — Goals & Filters on the Opportunities tab lists them, with confirm and retire.
3. Say “add a filter for podcast invitations” or “catch emails from journalists asking for quotes” — I create the filter in your words, can try it on your 50 newest threads first, and from then on it runs on new mail as it arrives (about $0.0003 per email plus about $0.005 per candidate it confirms). Ask “what did my investor filter catch this week?” for its matches, and “notify me when it catches something” to get a message on every channel you have linked.
4. Ask me “which campaign replies still need my answer?” or “did I already reply to Nathan?” — the Campaigns tab lists every reply to your outreach with its state, and I can open the conversation and draft the answer.
5. Inside an email in /mail, the ∧ ∨ arrows at the top of it (or k / j) open the previous or next conversation in the list you opened it from — a campaign's To reply tab included — so you can answer one reply after another without going back to the list. E (Close, on a campaign reply) files the one you are on and moves on to the one below it.
6. Ask me to mark a conversation done, snooze it, pin it, or say a reply is expected by Friday — every change can be undone. Done and a reminder archive the conversation in Gmail too, and undo puts it back; read state and stars follow in Gmail and Outlook (Outlook's Done stays in xhuman). Nothing is ever sent.
7. AUTO REMINDERS: when an email you send from /mail (a reply, a new message, or one you approve from chat) asks for an answer, I set a reminder on it myself — the conversation moves to ☰ → Reminders and comes back at 9:00 AM on the business day I picked from what you wrote (sooner for “by tomorrow”, later for “no rush”) if nobody replies; a reply brings it back at once. Its clock reads “Auto reminder”; h moves or removes it like any reminder, and Settings → Email → Auto reminders turns them off. A thank-you or an FYI gets none, and sensitive threads are never read for one.
8. Ask me to draft a reply (“say yes and propose Thursday”); I show you the draft, and sending waits for your approval — one message per approval, never a batch, and it cannot be unsent.
9. YOUR FACTS IN DRAFTS YOU REVIEW: the /mail AI draft and an Inbox Zero card's first draft carry what you told me about yourself — pinned facts, for-now ones like out of office until a date, preferences — as background; the drafter is told never to raise one the conversation didn't, sensitive ones are dropped, and cold outreach or replies without your review (“Just run it”) use none.
10. With /mail open, the side chat sees what you see: the conversation on screen, the person, the campaign a reply answers, and the reply you are writing. Say “fix the name in this email” or “make my reply shorter” and I rewrite the draft in your composer — the words change in place, nothing is sent, and ⌘Z in the body brings yours back.
11. Say “make a VC offer inbox” or “add an AI inbox for podcast invitations” and I create a label in your words and pin it to the top row as its own tab — every conversation it tags, beside Needs you and Opportunities; “unpin it” or “take it off the top row” turns it back into a plain label in the folders panel. Same label, same spend, only where you reach it from.
12. Say “label this Prospect” or “tag them as an investor” on a conversation and I put one of your own labels on it by hand — which also records it on that person's record in your network, so you can find everyone you have labelled that way and build a list from them. A label the classifier applies on its own stays on the conversation; only one you apply becomes a fact about the person.
13. To make a new label yourself, press l in /mail on a conversation (or on a selection) and type: the list filters as you type, Enter puts the highlighted label on (or takes it off when it is already there), and a name no label has yet shows “Create label …” — press Enter and the label is created and applied in one keystroke. A label made that way is one you apply by hand: it never runs on new mail and costs nothing until you describe it in the labels manager. z undoes it, and undoing a label you just created deletes the label too.
14. Ask me about any email or thread — “what's the thread with Dana about the demo?”, “find the email from Stripe about the refund” — and I find it in your mail and put that conversation under my answer with an Open thread button that takes you straight to it in /mail (in place, when /mail is already open).
15. SEARCH in /mail works like Superhuman's: press / (or the magnifier at the top) and the box opens on the person you're on. As you type, the people you mean appear — Tab puts their address in the box — and results update live, every matched word highlighted, with the passage around the match. Operators: from: / to: (a name or address), subject:, "exact words" in quotes, is:unread / is:starred / is:snoozed / is:done, in:inbox / in:done / in:sent (and -in:inbox), before: / after: (2026/06/01), older_than:3d / newer_than:1m — the Tips panel beside the results lists them. The first suggestion, “Ask AI”, hands your question to me (⌘↵ from the box). Esc steps back: from a result to the results, to the box, then out.
16. Ask “what did I promise Jane?” for the promise ledger in both directions.
17. Open ☰ → Drafts for the replies you started and never sent (clicking one reopens that draft), ☰ → Sent for everything you have written, and ☰ → Scheduled for the emails I am holding to send later — cancel, reschedule or send one now from there, or ask me “what's scheduled to go out?”.
18. The pencil at the top of /mail (or c) starts a new email to anyone, from whichever connected mailbox you pick.
19. SEND LATER, like Superhuman's: in any /mail composer — reply, reply all, forward or a new message — press ⌘L (⌘⇧L works too) or the button's ▾, then type when (“tomorrow 9am”, “in 2 hours”, “monday”, “oct 3 2pm”) or pick in an hour / tomorrow morning / tomorrow afternoon / Monday morning. The pick schedules it on the spot, and the notice after it has Undo. It waits in ☰ → Scheduled — cancel it, move it or release it early from there — and it shows in its conversation too, with Edit. If they write again before its time, it is held back as a draft for you to read first, and you are told; nothing retries on its own.
20. /mail opens on IMPORTANT (first on the top row, g i): every conversation in your inbox that your mail provider filed as mail from a person — Gmail's Primary tab, Outlook's Focused Inbox — newest first, whoever wrote last, the way Superhuman's Important works (calendar notices and senders you muted go to Other). Mail your provider never sorted (LinkedIn, older threads) is judged by xhuman instead: what needs you, replies to your outreach, threads you have written in, and people you have emailed back and forth with. A conversation stays on Important until you mark it done (e) — or archive it in Gmail, Outlook or Superhuman: within about 15 minutes it leaves here too, and it comes back if it returns to that inbox. Done here archives it in Gmail too, so Superhuman agrees, and undo (z) puts it back; an Outlook conversation's Done stays in xhuman, and the first Done says so. Needs you (g w) is the ranked list of what is waiting on your reply.
21. Everything that reaches your mailbox is in /mail — not only mail from people. The OTHER tab (last on the top row, g r) is the rest of your inbox, what Important did not claim: what Gmail files under Updates, Promotions, Social or Forums (Outlook's Other), newsletters, notifications, receipts and alerts, calendar notices, a stranger's pitch the judge passed on — the last 90 days of every category, which xhuman imports once per mailbox in the background. Needs you never lists mail your provider filed there, or a calendar notice (a receipt that asks a question is not a person waiting on you), unless you tell me it needs you. ☰ → Spam (g x) is what your mail provider flagged. ☰ → All mail is every conversation but spam, including what you archived. So if an email is in Gmail or Outlook, it is here somewhere; a row wears “newsletter”, “notification” or “spam” when that is why it is not on a tab. Nothing in Other or Spam costs a model call — those rows are read from the index alone until you open one.
22. If a mailbox stops syncing — Gmail or Outlook stopped letting xhuman read new mail, or its access was revoked or expired — its row in Settings says “Not syncing” or “Reconnect”, and on a paid plan you are sent a reconnect notice (plus a Telegram or SMS ping if linked) with a Reconnect button: at most three per outage, three days apart, stopping once you reconnect (or choose Disconnect on that row, if you removed access on purpose). Reconnecting is signing in to that mailbox again; nothing already in /mail is lost.
23. Your mailbox's own state follows you here, one way, within about 15 minutes: a conversation you star in Gmail (or flag in Outlook) is starred here too (☰ → Starred), one you read there is read here, and a reminder you set in Superhuman — or Gmail's own snooze — moves the conversation to ☰ → Reminders, marked “in Superhuman”, until it comes back to your inbox. A send Superhuman marks as Waiting goes to Waiting on them, and I also read each plain email you send (one that asks nothing in so many words) to tell whether you are waiting on an answer. Your Gmail labels, Superhuman's topic labels (Marketing, Pitch…) and Outlook categories show up as labels here. The other way works too, within about a minute: file, read, star or set a reminder on /mail and Gmail follows (Outlook: read state and flags). Labels stay in xhuman, and a star or label you take off here stays off.

Try asking

• What needs a reply in my inbox today?
• Where is my Important inbox?
• Why isn't this email in Important?
• Show me my drafts
• What have I sent this week?
• What emails are scheduled to go out?
• Catch emails from journalists asking for quotes
• Add a filter for podcast invitations and notify me
• What did my investor filter catch this week?
• Label this conversation Prospect
• How do I make a new label?
• Tag them as an investor
• Make a VC offer inbox
• Add an AI inbox for podcast invitations
• Tell my inbox I'm raising a seed round
• Which campaign replies still need my answer?
• Show me the Warm Reconnect replies I haven't answered
• Did I already reply to Nathan Bell?
• Open the thread with the person who wants to schedule
• What's the thread with Dana Whitfield?
• Find the email from Stripe about the refund and give me a link to it
• Where do things stand with Sarah Chen?
• Snooze the Acme thread until Monday
• Why did my thread go to Reminders after I replied?
• Turn off auto reminders
• Draft a reply to Marco saying yes, and propose Thursday
• What did I promise the people I met last week?
• Where are my newsletters?
• Show me my spam
• An email I got in Gmail isn't showing in xhuman
• Can I see everything that arrived today?
• Why doesn't my Superhuman reminder show up?
• Do my Gmail labels show in xhuman?
• How do I search my mail?
• Search for unread emails from Dana

Edit with AI

How to

1. Select the words to change in a /mail reply or new message, an email card I draft in chat, or the campaign sequence editor, then press ⌘K or the Edit pill over the selection. In a campaign's step card, select the words and use the card's own “Edit selection” button.
2. Type what should change (“friendlier”, “add that Thursday works”) or tap a suggestion. A few words widen to their whole sentence, and the bar says so.
3. Improve writing makes it clearer and tighter and fixes grammar and spelling — same meaning, same facts, no more formal than you wrote it.
4. Rewrite in my voice rewrites it the way you write, learned from your own sent emails — how you write to this person when you have written to them before. What I have learned is in Settings → Standing rules under “How you write email”; edit it there and every rewrite follows your version.
5. Undo puts your words back, Try again asks once more, Keep closes it. Nothing is sent — only the draft in front of you changes.
6. It works on up to about 2,000 characters at a time, and each edit uses AI credits. A conversation locked from AI offers no Edit pill — its text never goes to a model. One marked sensitive asks for your OK first (give it once with AI draft); after that, edits read it like any other thread.

Try asking

• Rewrite this in my voice
• Improve my writing
• How do I make an email sound like me?
• Can the AI fix the grammar in my reply?
• How do I edit part of an email with AI?

Autocomplete

How to

1. It shows in /mail replies and new messages, and in the email cards I draft in chat. Not in campaign templates or sequence steps — those go to many people.
2. Pause for a moment and the suggestion appears in gray. Tab or → accepts it, Esc dismisses it, typing the same words keeps it, and on a phone you tap it. ⌘Z takes an accepted suggestion back.
3. It never makes up names, numbers, dates, links or promises — when it doesn't know, it suggests nothing. A conversation locked from AI gets no suggestions. One marked sensitive gets none until you have OK'd AI for it.
4. Suggestions use AI credits; when your credits run out they simply stop, and your typing is never blocked.
5. Turn it off in Settings → Email → Autocomplete. It is on for every subscription.

Try asking

• Can xhuman autocomplete my emails?
• How do I turn off autocomplete?
• Why is gray text showing up when I type?
• How do I accept the suggestion?

Auto labels

How to

1. Hover a chip on any conversation to see why it is there and who decided — the AI, a rule, you, or something xhuman knows. Keep it or remove it (“Not pitch”) in one click; from the keyboard, press l, then Enter to keep or ⇧Enter to remove. Every correction is remembered and teaches the label what you mean.
2. A reply to your own outreach is never labelled pitch — it wears its campaign instead.
3. Open ☰ → Auto labels to see every conversation a label is on, or the ⚙ beside the heading for the Labels manager: switch a label off, recolour it, or give it its own tab in the top row.
4. The Library (in the Labels manager) adds more — recruiting, investor, customer, press, legal, travel, orders, security — one click each. Or build your own in a sentence and try it on your recent mail before you save it; mark a few matches ✓ or ✕ and they are saved with it as examples.
5. Reading a conversation with a person uses about $0.001 of credits; the rest is free. “Pause all labels” in the manager stops it. On for every subscription.
6. Labels show in Gmail and Outlook too, as xhuman/pitch, xhuman/intro… — so Superhuman and any other mail app show them. “Show in Gmail and Outlook” in the Labels manager turns that off; labels already written stay until you remove them there.

Try asking

• Why is this email labeled pitch?
• What auto labels does xhuman have?
• How do I turn off the marketing label?
• Can labels show which campaign a reply is from?
• Why was this email labeled newsletter?
• Do xhuman labels show up in Gmail?

Inbox mode

How to

1. Click the “Inbox:” pill in the top bar, or ask me how your mail is handled — it shows the setting, what each option does, and every mailbox (“Follows · Approve replies”, or its own exception). Settings › Email & Calendar has the same setting, and what drafting costs.
2. Pick Off to stop drafting for all emails outside campaigns, or tell me — “turn off drafting for my personal mailbox” sets that mailbox alone. Turning drafting off applies at once; drafts already waiting stay, and nothing is sent.
3. In /mail, opening a conversation that needs an answer puts its draft (“Drafted for you”) straight in your reply box, ready for ⌘↩ to go out — yours to edit, and it waits for that key. Esc closes it and “Use it” brings it back; words you wrote there first are never replaced. The draft answers the whole conversation, and a burst of messages from one person gets one draft.
4. No draft? Usually it needs no answer — a cold pitch, a newsletter, an FYI, a thank-you or automated mail gets no draft and no ping. Otherwise drafting is off there (the setting, that mailbox, or a rule on the conversation, person, domain or label — “Why?” says which), a campaign is handling that person, or it is sensitive (bank details, passwords, health), which is never drafted.
5. To stop drafting in one place: the Replies chip on a conversation has “Don't draft here”, a person's menu has “Don't draft replies”, and a label's ⚙ can turn drafting off for everything it catches. Or tell me — “stop drafting for dana@acme.com”, “stop drafting for everyone at acme.com”. “Why?” on the chip says what decided it.
6. Turning drafting back on — Off to Approve replies, or removing a rule — is yours alone: I only do it when you ask me yourself, never from an automation or a suggested question.
7. Turning on Just run it: pick it on the pill in the top bar, or tell me and I show you a card with the exact terms — it turns on only when you tap the card (a typed yes doesn't count). You confirm it mailbox by mailbox; a mailbox connected later waits for its own confirmation, and an exception stays as it is.
8. What it answers on its own: people you wrote to yourself, and strangers whose mail fits your goals — to confirm what they asked, or when your own earlier answer already covers it — or anyone, once you widen it in Settings to people you haven't written to. A polite no to cold pitches is its own switch in Settings, off until you turn it on. Pricing, contracts, sensitive mail, group threads and anything your own words can't back up wait for you, drafted, with one sentence saying why.
9. Each answer waits about 10 minutes in Sending soon (in /mail's Scheduled; 20 if one of your automations also answers email), or until your quiet hours end — “Don't send” or Edit there, or tell me to hold it; writing to them yourself in that conversation holds it too. Once it has gone it can't be unsent.
10. Handled in /mail lists what it did — Answered, Waits for you (with the reason), No reply needed (with an Undo) — and a message it sent carries “Sent by xhuman”; “what did you send for me today?” lists it here. On Telegram and SMS it tells you before each of its first 20 answers (on SMS, “HOLD 1” keeps it as a draft), what waits for you, and a morning recap of what it did the day before; with no messenger linked, the waiting list and the recap come by email — nothing is announced before it goes.
11. Turning it down applies at once: answers waiting in Sending soon are cancelled and wait for you as drafts, and I tell you how many. A mailbox that sends 25 on its own in a day pauses and tells you; one tap turns it back on, and nothing held is released. We can switch its answering off for a while — they then wait for you, and I tell you.
12. Following up: when someone goes quiet past the time you'd expect on an email you wrote yourself, I write ONE short follow-up in their language. Until you're on Just run it, it waits for you, drafted (in /mail, in Needs you, and on your phone); on Just run it it waits in Sending soon, then goes. Never a second, never on mail I wrote for you, never on a group thread or someone a sequence is writing to; family and money, legal or contract threads wait for you. We can switch following up off for a while — follow-ups then wait for you, and nothing waiting is released when it comes back.
13. A mailbox you put on Just run it before following up existed shows a one-line card — “New: it can follow up once when someone goes quiet on your email” — in the top bar, in Settings, or tell me; until you tap Turn on, its follow-ups are drafted and wait for you. Only mail you write after that gets a follow-up on its own.
14. Offering times and booking: asked to meet, I offer three free times from the calendar of the mailbox it came to (Google for Gmail, Outlook for Outlook), in their language. Until you're on Just run it, the offer is drafted and waits for you; when they pick one, the confirmation is drafted too, and sending it yourself books the meeting — the invitation goes with it. On Just run it, from mailboxes that turned booking on, the offer goes out after Sending soon and a pick books itself — Sending soon says “Booking Thu 3pm with Ann”, and “Don't book” holds both. Moving or cancelling, their own booking link, a time I didn't offer or anything besides the meeting waits for you. If an invitation may have gone out but I can't tell, I never try again — I tell you to check your calendar. We can switch booking off for a while — bookings then wait for you.
15. A mailbox you put on Just run it before booking existed shows a one-line card — “New: it can offer times and book meetings in your calendar” — in the top bar, in Settings, or tell me; until you tap Turn on, its offers and bookings are drafted and wait for you.
16. In /mail, the first visit of the day shows a strip — “Since yesterday: answered 2 · followed up 1 · 1 waiting for you.” — and its link opens Handled (“See what I sent →” when something went out, “See what waits →” when drafts just wait). The top bar's pill also shows “What it did today” when it did anything today.
17. Told to quit answering a group on its own — investors, say — I save a standing rule I read before every answer. Rules bind mail outside campaigns only, so I say “Done for mail outside campaigns” — and if one of your campaigns writes to them on Just run it, I name it and offer to lower it to Approve replies: its own mode dial, or a card here you confirm.
18. A rule on one person, their company or a conversation is different: set on dana@acme.com, it also binds your campaigns — on Just run it they never write back to them on their own (nor book, share your booking link, move or cancel, or write the one follow-up after times went out); they draft it and wait for you. Their sequence still goes, as does their unsubscribe acknowledgement — pause or remove the person there for that. So “stop auto-replying to dana@acme.com” covers campaigns too.
19. It never changes your campaigns' modes — each keeps its own (its dial); only your rules on a person, their company or a conversation hold what one would write back to them on its own — and automations follow their own rules.
20. Settings › Permissions lists everything I do on my own, area by area, this setting included.

Try asking

• How is my inbox handled?
• Turn off drafting for my personal inbox
• Stop drafting replies to dana@acme.com
• Stop drafting for everyone at acme.com
• Set my inbox to Approve replies
• Can you auto reply to my emails?
• Do you auto-reply to emails for me?
• Why didn't you draft a reply to this email?
• Which emails will you draft replies for?
• Why is there no draft for this cold pitch?
• Turn on Just run it for my work mailbox
• What did you send for me today?
• Don't send that reply
• Why didn't it answer Carl?
• Stop auto-replying to investors
• Stop auto-replying to dana@acme.com
• Reply to cold pitches with a polite no
• Follow up with people who don't answer my email
• Turn on follow-ups for my work mailbox
• Did you follow up with Ann?
• Can it book meetings for me when someone picks a time?
• Turn on booking for my work mailbox
• Why didn't it book the meeting with Ann?
• Keep calendar invites waiting for my approval

Chat history

How to

1. Ask “what chats do I have?” and I list them newest first.
2. Ask me to delete specific chats, or all of them — I show one card naming exactly what goes, and delete only after you approve.
3. Deleting is permanent: the chat and its messages are gone, with no restore.
4. Don't remember this chat: in the sidebar, a chat's ⋯ menu → “Don't remember this chat”. From then on nothing said in it is learned in the background — what I already learned stays unless you tick “Also forget the N things it learned here” (that includes anything you asked me to remember in that chat). Saying “remember that…” in it still saves. The same menu turns it back on. It's a button, not something I can switch from here.
5. Two chats at once: the orb button at the top right (or \ when you're not typing) opens a side chat — a separate conversation beside the one you're in. Its clock button reopens a past chat there.
6. Talk instead of typing: the mic in the message box dictates. Tap it and speak — your words appear in the box as you talk; ✓ (or Enter) keeps them to edit and send, ✕ (or Esc) throws them away. Or hold the mic, talk, and let go to keep. Nothing sends on its own.

Try asking

• Delete all my chats
• What past conversations do I have?
• Clear out every chat from before last month
• Can I have two chats open at the same time?
• Can I dictate instead of typing?
• Don't remember this chat
• Keep this conversation off the record — don't remember anything from it

Inbox triage

How to

1. Ask “what do I need to respond to?” and I pull the mail awaiting your reply.
2. Say “help me clear my inbox” and I sort the last 30 days of every connected mailbox (ask for fewer — “just today”) into Needs you, Quick notes, No reply needed and Older; an overview card keeps the counts.
3. Needs you comes first, one card per conversation: the email plus an editable reply in your voice you can format, Cc and attach to — one offering times from your calendar too: the times you keep in it are still booked when they pick one (only the note confirming a meeting they booked sends exactly as written). A locked conversation's card comes with no draft — its text never reaches a model — and a sensitive one's only after your OK; you can still write your own. Send & next (⌘↵) sends it now; No reply needed (E, or say “skip”) clears it; Remind me (H, on the card — I can't set it from chat) takes a time in words — “tomorrow”, “next monday” — and brings it back then; R jumps to the rewrite chips (Shorter, Warmer), or tell me any other change in chat — “decline politely”, or your own text to use instead of the times.
4. Quick notes are for people who had the last word — “Thanks, Ann!”, or “Great, see you Friday.” to someone who booked a time with you. Up to 3 per approval card: approving sends the ones you tick now — they can't be unsent — and marks the ones you leave unticked no reply needed; “Done with these — no reply” clears them all instead. A booking acknowledgement is never sent automatically — it waits for your approval; only Just run it confirms a meeting it booked itself.
5. No reply needed clears in one tap — “Clear N” on the overview, or say “clear them” — with an Undo. Older mail, past the window, is one decision: “review the older ones” walks the ones that may still need you, “clear the rest of the older ones” clears the others.
6. Every decision writes through — to /mail, the campaign's People table and your Worth doing list — not just this chat. A reminder also archives the conversation in Gmail until it wakes (Outlook keeps it in the Inbox); No reply needed leaves Gmail and Outlook as they are.
7. In a campaign chat, “inbox zero” walks that campaign's replies only — everyone who replied and hasn't had an answer, however long ago; “whole inbox” widens it to every connected mailbox.

Try asking

• What emails do I still need to answer?
• Help me get to inbox zero
• Let's get to inbox zero on this campaign
• Send the quick notes
• Clear the rest of the older ones

LinkedIn messages

How to

1. Connect LinkedIn first — ask me and I'll show the connect card; live sync needs a paid plan (any paid tier qualifies).
2. Ask “did anyone message me on LinkedIn?” and I list your unread chats.
3. Ask me to draft a reply — I show a Send card you approve; I never send on my own.

Try asking

• Any LinkedIn messages I need to answer?
• Draft a reply to the recruiter who messaged me on LinkedIn

LinkedIn steps in campaigns

How to

1. Connect LinkedIn first — ask me and I'll show the connect card; sending needs a paid plan (any paid tier qualifies).
2. Ask for connection requests to a search — “send connection requests to founders of recruiting firms on my LinkedIn” — and the campaign opens with an invite (nothing else unless you say so), paced under the daily limits, launched when you approve.
3. Ask for a campaign to people in your network (“message everyone I know who went to CMU”) — once LinkedIn is connected, the sequence gets a connection request and a message after the opening emails by default.
4. Add or edit the connect / message steps in any sequence; launching the campaign is the approval that starts sends, gradually, within your account's allowance.
5. The strategy card suggests a channel mix from the audience and says why — open with a connection request when most people have no email address, email first and then an invite when most have both. When a preset adds the invite and the message — or I add an invite with no note of yours — each person gets their own short note (under 200 characters) and their own message, written in your voice from your campaign copy and what we know about them, and checked before it goes: a note that can't be stood behind is dropped (the invite goes without one), a message that can't is skipped — your email is never pasted in. Text you write or dictate for the step goes out exactly as written.
6. The limits belong to the account, shared by every campaign: 15 invites a day and 80 a rolling week by default, in force from the first day — there is no warm-up period, and those are OUR numbers rather than limits the platform imposes (its own invite limit is weekly, about 100). Say the number you want — “15 invites a day”, “raise my invite limit to 25” — and I set it, up to 50 a day / 200 a week; or Settings → Sending capacity. A campaign's own cap (“cap this campaign at 10 a day”) only takes a share of that allowance.

Try asking

• Send connection requests to founders of recruiting firms on my LinkedIn
• Connect with every VP Sales at Series B startups
• Message everyone in my LinkedIn network who went to Carnegie Mellon
• Add a connection request before the first email in this campaign
• How many invites can I send a day?
• Change the number of invites per day

Default channels

How to

1. Only a NEW campaign, and only when you haven't named a channel for it — asking for email only, pasting your own copy or using a template all count as choosing. The campaign's strategy card says why it was added, with an Email only button beside it.
2. The shape: the opening emails, the connection request, a message once they accept, then the rest of the emails. Someone who never accepts only loses the message — the emails keep their days.
3. “Make this campaign email only” — one click on the card, or say it and I switch that campaign to email only. “Stop adding it to my campaigns” — I set the account to Email only for every new campaign (Settings → Sending capacity has the same switch). A campaign you already have never changes.
4. Invites go out gradually under your account's allowance — 15 a day and 80 a rolling week by default, our caps and not LinkedIn's — shared by every campaign. Who gets one first is decided at launch (people with no email, then your best fits; the rest after their emails), and nobody's emails wait for an invite. Each note and message is written for that person right before it would send, and the writing is billed to your credits.

Try asking

• Why did my campaign add LinkedIn?
• Why was LinkedIn added to my campaign?
• Make this campaign email only
• Stop adding LinkedIn to my campaigns
• Why are my invites waiting?

Calendar

How to

1. Connect Google Calendar or Outlook if you haven't.
2. Open Calendar in the left rail: a week (or a day, or three) across every inbox; the Calendars list on the right narrows it to one inbox; the Calls page has the same week view under Upcoming.
3. Click any meeting for its card — join link, attendees (with any note they answered with), whether xhuman will join or skip it, Prepare me; your own events have Edit and Delete there. Once a meeting has happened, its card shows the notes' opening lines with Open notes (one click to the full notes) — or, when there are none, why (still being written, or the notetaker wasn't let in).
4. Every guest on the card shows the address they were invited at: click an address to copy it, the copy icon beside the guest count copies everyone's (never yours), and the envelope — Email guests — opens a new message with all of them in To, the meeting as the subject and the invite's own address as From. Nothing sends until you write it and press Send.
5. When your morning briefing wrote about a meeting (it covers today's and the next day's meetings), the card shows that part of it under Briefing — who you're meeting, how it came together, and the suggested angle set apart — with a link to the whole briefing.
6. An invite's card has Going? Yes / Maybe / No, Add a note (it goes to the organizer with your answer) and — on a repeating meeting — whether you mean this event or all of them. Suggest a new time picks a day and hours (your next free times are one click away) and sends it with a Maybe or a No: on Outlook as Outlook's own new-time proposal, on Google as a note on your answer, since Google's API has no proposal. It works on a meeting that already passed, too.
7. Click an empty slot (or drag across one) to create an event: title, calendar, time, guests, a Meet room on Google, place, notes — the button says exactly who gets an invite before it sends.
8. Ask what's on your calendar, or tell me to set up a meeting and I'll draft an event card you approve.

Try asking

• What's on my calendar tomorrow?
• Where can I see my whole week?
• Show me just my work calendar
• Set up a 30-min call with Alex next Tuesday afternoon

Calls & meeting prep

How to

1. Open Calls in the left rail: Upcoming lists the next seven days with the notetaker's plan for each meeting; Past lists every recording with its notes.
2. Click Prepare on an upcoming meeting (or ask me to prep you) — I read the invite, your history with each attendee (even when they write from a new address) and the last call in the series, research anyone you barely know and their company, and write the brief here.
3. Ask me to join a meeting (paste the link), turn on auto-join for your calendar, or record one specific meeting from its row.
4. After the call, ask for the notes, action items, decisions, or exactly what was said.

Try asking

• Help me prepare for my meeting with Oxon Capital tomorrow
• Prep me for my 2pm
• What's on my calendar this week and which calls will xhuman join?
• Join my 2pm Zoom and take notes
• Summarize what we decided in this morning's meeting

Call invites

How to

1. Only YOUR words count (recordings, Granola, or — where your commitments are tracked — your answer when I ask about a missed one). When the other side promises one instead, I check your calendar a day later and tell you if nothing came.
2. Up to 3 guests go at once; more wait 10 minutes so you can cancel — after your one tap too. Busy then, anything unclear, a guest who wasn't there, or a repeating meeting → nothing goes out and you get a one-tap Send. A move or cancel happens only with exactly one matching meeting.
3. The meeting's page shows what happened: sent, going out, waiting for you, or held and why.
4. Settings › Calls: automatic (default), ask first, or off.

Try asking

• If I promise an invite on a recorded call, will you handle it?
• Did the invite I promised Jane go out?
• Stop sending invites I promise in meetings
• Ask me first before those invites go

Late guests

How to

1. Only meetings YOU organize, with your notetaker in the room and you in it too; a late guest in someone else's meeting is never chased.
2. If anyone in the room can't be matched to an invitee (a phone named “iPhone”, a renamed device, someone who wasn't invited), nothing is sent — they might be the person who looks late.
3. At most 3 late people per meeting, emailed once, 6 to 15 minutes after the start, never for big meetings (more than 15 invited). It sends on its own and can't be unsent.
4. The meeting's page shows who was emailed and when. Settings › Calls › “When someone's late”: on (default) or off.

Try asking

• If a guest is late, will you email them the join link?
• Stop emailing people who haven't joined my meetings
• Did you email Ana when she didn't show up?

Scheduling links

How to

1. Ask me to create a booking link with your availability and meeting length.
2. Send the link; bookings land on your calendar automatically.
3. To change one thing — hours, booking window, notice, duration — just say it; everything else on the link stays as it is.
4. When a campaign prospect asks for your link (or would rather not share an email for a calendar invite), the campaign sends them your link for a meeting that long — a personal one, so when they book it lands on their record, the follow-up stops, and your booking notice names the campaign and the person. Pausing or deleting a link tells you how many prospects hold it.

Try asking

• Make me a 30-minute intro-call booking link
• Set up a scheduling page for office hours on Fridays
• Let people book only 10 days out on my intro link
• Does my campaign send my calendly if someone asks?

Daily briefing

How to

1. It's on by default at 7am your time; ask me to change the time or turn it off.
2. Ask “what's in my briefing today?” anytime.

Try asking

• What's my day look like?
• Turn off my daily briefing

Pre-meeting briefs

How to

1. It's on by default — open Settings → Briefings, Before each meeting, to change how early (5 to 60 minutes), which meetings (only ones with people outside your company, or every meeting with other people), and where (Telegram, text, email, any mix).
2. Back-to-back? If the brief would land during another meeting, it goes out just before that one starts instead.
3. Switch it off for one meeting or a whole repeating series from that meeting's card on the Calendar, or just tell me.
4. Reply to a brief on Telegram or by text to ask about the people in it. “Send me one now” sends the brief for your next meeting.

Try asking

• Send me a brief right before my calls
• Text me 15 minutes before each meeting
• Email me the meeting prep too
• Stop sending me briefs before internal meetings
• Don't brief me for the weekly sync

Guest preps

How to

1. Settings → Briefings, Prep for your guests: the switch, and a preview of exactly what a guest gets.
2. Every meeting's card on the Calendar says who gets a prep and when — Skip this one, or Send one for a recurring meeting. Once sent, View shows the email as it left.
3. Only people outside your company, on one-off meetings of up to 15 people. It's written only from what the guest can already see: the invite, your public profile, and email you've exchanged with them — never your notes or briefings.
4. On a 1:1 you organized, the guest can pick a new time from your open hours and the invite moves (you're told); otherwise they reply to you. Anyone can opt out from the link at the bottom.

Try asking

• Does xhuman email the people I meet before our calls?
• Stop sending preps to my guests
• What do participants get before my call?
• Can guests reschedule from the prep?

Agent inbox

How to

1. Your agent's address is in Settings → Channels (copy it, or Save to contacts so it autocompletes). I can also just tell you — I know it.
2. To book a meeting with someone: CC my address on your message to them and say what you want ("adding my agent to find us 30 min next week"). I offer times from your booking link — you need an active one — and keep going until it's booked: the time they pick, a time they suggest if it's open, new times if none work. You're copied on every email; a question only you can answer, or moving a booked meeting, comes back to you. Only the people you CC'd me with — and anyone they copy in — can move that thread: anyone else who writes into it is handed back to you, unread.
3. To act on a message: forward it with a line on top. With no line, I summarize it and offer next steps as a numbered list — reply with a number. Your line counts only above the forwarded message's header (Forward adds one): if nothing marks where your line ends, I read all of it as the forwarded email — I summarize it, and nothing in it is taken as your instruction.
4. To file it: forward to your +save address. To have me take notes: add my address to the invite. When I need your OK, reply YES or NO.

Try asking

• What's your email address?
• Does my agent have its own inbox?
• Can I cc my agent to book a meeting?
• Can I forward my agent a message?
• Can I invite my agent to take notes?
• Can I reply to my morning briefing?

Voice calls

How to

1. Text me “can we talk?” or “let's talk through the Acme deal” — I reply with a link. Tap it, then Tap to talk (allow the microphone).
2. Just talk. Interrupt whenever you like. Drag the orb down for the transcript and up to hide it; you can type into it too.
3. Hang up with ✕ — anything I said I'd send you is in our text thread a moment later. The link works for 24 hours and you can reconnect on it; each conversation runs up to an hour.
4. Voice minutes use credits like other voice features; what I look up while we talk counts like a text.

Try asking

• Can we talk?
• Can I talk to you instead of texting?
• Send me a link so we can talk it through
• Can I have a voice conversation with my agent?

Sourcing & outreach

How to

1. Tell me who you're looking for (“seed-stage fintech founders in NYC”); I preview real matches.
2. Approve the plan to launch a campaign; I draft personalized emails and handle sending on a schedule. Each email gets a personal line about that person, checked before it goes — in your saved voice, or, when you have none, in the voice of the email it sits in.
3. Ask about replies and status anytime; I can act across all your campaigns. A reply is any email from a campaign's prospect, in its thread or a new one they start: it stops their follow-ups and is handled like any reply — answered on Just run it, drafted for you below it.
4. Every campaign has a Status page in its module panel: whether it is live or paused and why (with the steps that restart it), a change log of what was done to it and when — by you, by me, or automatically — and the chats about it. Ask “is this running?”, “why did it stop?” or “what changed on this campaign?” and I read the same page.
5. Ask who opened or clicked — just say “turn on open tracking” and I'll switch it on for you (or flip it in Settings → Sequences → Tracking), then I report opens per campaign and per person. Mail gateways and link scanners are filtered out, so the number is people rather than machinery. It only applies to sends made after it goes on, and image-blocking clients hide some real readers, so replies stay the hard signal.
6. Every people search also looks in your own network, free — your LinkedIn connections and the people you email or meet: the preview shows who you already know that fits in an “In your network” section above the web results, and at Launch the ones who match are added to the list HELD: nothing goes to them until you say — email them as someone you know, or skip. The list tells you how many came from your network. (In onboarding, the “Where should xhuman look?” step sets the same thing.)
7. Contacts a teammate knows show as “known by <name>” and are held the same way. Per person or in bulk: ask <name> for an intro (ONE email from your inbox to that teammate bundling everyone they know on the list, drafted in your voice and approved like any send), email directly, or skip. Someone in both your network and a teammate's is your call, noted “also known by <name>”. Nothing is skipped for you.
8. Every email address on a list is checked for deliverability the moment it is added or revealed, and the verdict stays on the person (valid, catch-all/unknown, invalid). Ask “were these emails verified?”, “check these addresses” or “verify the emails on this list” and I read the verdict on file or run a fresh check (1 credit per address) — dead addresses are dropped before they can bounce, and I say whose. A bounced address cannot be rescued by re-checking it; when an email bounces I look for a DIFFERENT address for that person in the background — your own contacts first, then a directory lookup — verify it, and ask you in the campaign chat before sending anything. Say yes to send there on the normal schedule, or skip. An automatic reply that they've moved — a new domain, a new address: your first email goes to their new address on its own, and I tell you; it waits 10 minutes first, so removing them from People stops it. Not if you've already answered them yourself, or if that address isn't theirs, is yours, is on your do-not-contact list or won't take mail.
9. When a prospect replies pointing you to a colleague and gives their address, I verify it. On Just run it, if it is on their company's domain, ONE intro goes — your first email, with a line saying who suggested it — then your sequence as usual; otherwise it waits for you in People (Send intro). Nobody you removed is re-added, and my thank-you to them promises nothing. If they point to more than one person, nobody is contacted and I ask you who to write to.
10. Ask me to “add spintax”, “vary the wording” or “make each email a bit different” and I wrap short phrases in {wording one|wording two} — each recipient gets one of them, picked the same way every time for that person so what you preview is what sends. YOUR wording is always the first option, so nothing you approved is paraphrased away; edit any of them afterwards like ordinary text. The same button lives in Settings → Sequences on a saved template. Every send records which wording that person got, so later you can ask which opener replies best.
11. One campaign can send SEVERAL sequences to different parts of its list, while it keeps running: “use this new copy for everyone we haven't emailed yet”, “give the investors a 4-email sequence and everyone else 3”, “put the rest on LinkedIn outreach starting Monday”, or split the whole list in one go (“these people get this, those get that, the rest get this later”). Each sequence has a name, its own steps and its own people; the Outreach panel's “Who gets which emails” shows every one with how it is doing. People already contacted always finish what they are on unless you say to move them — nothing already sent is ever re-sent.
12. A campaign's Campaign rules tab, top to bottom: Mode (the dial); New people (the On/Off switch, People to review, search depth, Run until); Limits (Most first emails a day — first contacts on a LinkedIn-first campaign — a hard cap, unlike Target first emails per day further down; total emails a day; days kept ready; monthly credit cap). New people: Off stops finding, and people already on the list are still contacted. Pause everything also holds sending until it is resumed. Stop finding & sending is permanent. In a workspace, these open from the New people row. The old name for all of this was Scout.

Try asking

• Find heads of data at Series B SaaS companies and email them about our tool
• Run a campaign to 200 climate-tech investors
• Who replied to my outreach this week?
• Did anyone open the emails on this campaign?
• Turn on open tracking
• Why did my campaign stop sending?
• What changed on this campaign this week?
• Who on this list do I already know?
• Ask Priya for an intro to the 5 she knows
• Email the ones I know directly
• Skip everyone from my network on this campaign
• Add spintax to this email
• Vary the wording so every email is a bit different
• Spin the greeting and the closing on step 0
• Use this new copy for everyone we haven't emailed yet
• Add a second sequence with new copy for the investors
• Send the investors a 4-email sequence and everyone else 3
• Put the rest of the list on LinkedIn outreach
• How is each sequence doing?
• Move these 5 people to the investor sequence
• What happens if someone refers me to a colleague?
• Were these emails verified?
• Check these emails for deliverability
• Run a bounce check on this list
• What happened with the bounces?
• Find another address for the people who bounced
• A prospect's auto-reply gave their new address — did my first email go there?

Ultrafind

How to

1. Turn it on with the Ultrafind switch at the bottom of the chat box: while it is on, every new people search you start runs in Ultrafind, and it stays on across chats until you switch it off. Or tell me “turn on Ultrafind” or “turn off Ultrafind”.
2. Use it on one campaign instead: “use Ultrafind on @investors”, or the Standard / Ultrafind toggle on the campaign. If it already ran and came up short, Ultrafind looks for the missing people right away (or on the campaign's next re-run); a campaign that is sending needs a pause and a re-run first. Switching back to Standard keeps everyone already found.
3. Price: the standard match price for every strong match, the same as a Standard search — no premium. Your target doesn't change and you are never charged for more matches than it; anyone extra it finds comes at no charge. People found by the research agents arrive in batches, usually within a few minutes.
4. When a Standard search finishes short of its target, I may offer Ultrafind on a card — one click switches that campaign.
5. See what it added: when a search finishes I say how many matches only Ultrafind's research agents found and how many our index found, the results card shows the same split, and in the table each one Ultrafind added carries the Ultrafind spark — the “Ultrafind” filter chip lists just them. While it searches, its progress gets its own line and colour. Ask me “what did Ultrafind find on @campaign?” for the numbers.
6. Campaigns set to Deep Search before Ultrafind replaced it now run Ultrafind.
7. Not the same as Scout's “New people → Both sources” refill option: that one only changes how Scout refills a campaign later, is separate from Ultrafind, and still charges a premium for anyone the second source adds.

Try asking

• What is Ultrafind?
• Turn on Ultrafind
• My search came up short — can you find more people?
• Search harder for my campaign
• What happened to Deep Search?
• Did Ultrafind make a difference?

Saved enrichments & criteria

How to

1. Say “always research check size on my searches” or “never include recruiters in my searches”, or open any campaign or /network column's menu and pick Save as enrichment.
2. Each saved item has a mode: Always (an enrichment added to every new people search, priced on the plan before anything runs), When relevant (I add it when a search fits — the default), or Manual (one tap on the plan). A criterion is never Always: it changes who is found.
3. After a search, add your saved enrichments to any campaign or list from the Research button, or ask me “add my usual enrichments to this list”. On /network they're in the Add column menu.
4. Manage them in Settings → Search.

Try asking

• Always add check size and recent investments to my searches
• Never include recruiters or staffing agencies in my searches
• Add my saved enrichments to this list
• What are my saved enrichments?

Opportunities & campaigns

How to

1. Describe the goal; I draft an inline plan card you can refine and approve.
2. Approving spawns the campaigns/primitives; then ask me to check status, add or remove people, or launch.

Try asking

• Draft a plan to source and hire a founding engineer
• What's the status across all my campaigns?
• Add these five people to the campaign

Find me opportunities

How to

1. Tell me what you're looking for; I ask a couple of gap questions, then scan.
2. I surface matches you can act on or track.

Try asking

• Find me opportunities in AI infrastructure
• What openings fit my background?

Job match

How to

1. Ask me to find roles that fit, or start a job-match feed.
2. Review matches; I can score and shortlist them.

Try asking

• Find remote staff engineer roles that fit me
• Start a job feed for product design jobs

Hiring

How to

1. Tell me the role. I'll ask whether you want outreach, a public posting, or both, then walk the setup one card at a time — role, posting copy, screening — and you lock each in as we go.
2. Change anything by just telling me: the title, the pay, the language it's written in, a section of the copy, or how candidates are screened.
3. Nothing goes public until you say so. As applicants come in, ask me to review, compare, or move them forward.

Try asking

• Post a role for a senior backend engineer
• I need to hire two product managers
• Show me the candidates for the marketing role

Research studies

How to

1. Tell me what you want to learn; I walk you through goals, audience, screener, and questions with intake cards.
2. Launch it to distribute and gather responses.

Try asking

• Set up a study on how PMs use AI tools
• Run a quick survey with 50 designers

Expert calls

How to

1. Tell me what expertise you're after; I set up the request with criteria and screening.
2. Approve to source experts; I schedule the call and handle payment terms.

Try asking

• I need to talk to someone who scaled payments infra at a fintech
• Book an expert call on FDA approval timelines

Interviews

How to

1. Ask to start an interview; answer by chat or voice and it adapts as you go.
2. Ask about what the interviews have surfaced.

Try asking

• Interview me about my background
• Run a mock interview for a PM role

Your network

How to

1. Ask a plain-English question about your network (“who do I know at Stripe?”).
2. Ask me to research a specific person, find their email, or email a set of contacts.
3. For the full picture on one person, ask me to “tell you everything” about them or to “dig into” them — I pull their career, their public web presence and recent news, and if they’re a contact, your whole history with them. That one is slow and paid, so I always ask first and quote the cost.
4. Ask “any updates on <person>?” or “what’s new with <name>?” and I check everything at once — your emails and meetings with them, anything the monitors have picked up if you’re watching them, the news, and a live web search if you aren’t. I tell you which of those I actually checked, so “nothing new” means I looked.
5. Add LinkedIn connections by asking me — I show the connect card (live sync on a paid plan, or the free Connections.csv export upload; the dialog shows where to download the file). Once they're in, I check them against your live searches that include your network and hold anyone who matches for your say-so. Re-uploading later refreshes companies and job titles.

Try asking

• Who in my network works in climate?
• Any updates on David Frank lately?
• What's new with Jane Park?
• What's next with Honor Poulton?
• Tell me everything about Jane Park at Acme
• Brief me before my call with Marc tomorrow
• Find the email for the CFO at Acme
• Email everyone I know who's a founder
• How do I import my LinkedIn connections?

Share your network

How to

1. Just tell me: “share my network with dana@northwind.com” (or with everyone at your company). I show you a card that says exactly what they get; on your approval I write the grant — someone already on xhuman gets access immediately and is told, and anyone else is sent ONE invite letter from your own mailbox, right then, with a code that unlocks your network and a free week to try it. The card says when an email is about to leave, and it cannot be unsent.
2. Or go to Settings → Network sharing. Choose WHAT is searchable (LinkedIn connections, email relationships from all or selected mailboxes, and optionally Browse so they can scroll your whole people table — emails stay hidden there), then add WHO may search it: a person by email, or your whole company domain. The first share from chat turns sharing on with both sources; change it there any time.
3. Once a teammate has shared with you, every network question I answer sweeps your network first and then theirs automatically. Say “search Alice's network” to search only hers, or open /network?owner=… to browse it.
4. Revoke anyone from the same pane at any time — their view answers “no longer shared” immediately. I never read a teammate's email content, only who they know.
5. You can also bring teammates in while creating a campaign: tick “My team's network” on the “Where should xhuman look?” step and invite them on the teammates page. Each Invite click sends that one email right then — from xhuman, in your name (“<you> via xhuman”, replies come to you), never from your own inbox — and the letter names the campaign and asks the teammate to share their network for it. Nothing about invites leaves at Launch. That step never asks you to open YOUR network. Invitees get a free week to try it. Sharing your own network with them is a separate decision — say “share my network with <name or email>” or do it in Settings → Network sharing.
6. When a teammate opens their network to you, say “share my network back with <name>” (or with everyone at your company) and I write the grant after you approve a card that names exactly what they get — nothing sends. Their contacts who match a campaign you set up with “My team's network” land on that list held, marked “known by <name>”, and you are told how many.

Try asking

• How do I let a colleague search my network?
• Share my network with dana@northwind.com
• Give eduardo@acme.com a way to search my network
• Search Alice's network for anyone at Stripe
• Who has shared their network with me?
• Stop sharing my network with Marc
• Share my network back with Priya
• Let everyone at my company see who I know
• Priya invited me into a team campaign — what does she see?

Next step with everyone

How to

1. Open anyone's record (or the drawer from your people table): the header says the one scheduled step — “Next: check in · Nov 21” — or offers “Set a next step”. Use its “…” to change the date or remove it; type the date in words — “in 3 weeks”, “next monday”, “nov 7”.
2. Promise a date in an email — “I'll check back in a couple of months” — and the send records it: the person's record shows the check-back date and I remind you when it comes.
3. Anyone you talk with regularly who has nothing scheduled gets a check-in I suggest, timed to your usual gap with them; it lands on your tasks as “Check in with <name>” with the reason, snoozed until it is near.
4. Each morning one rollup names who is due today — in Telegram or by text if you have them linked, otherwise by email. Answer one by writing to them: any email or meeting settles it.
5. Ask me “what's next with <name>” or “who do I owe a check-in this week” and I answer from the same dates the record shows — I never invent one.
6. It is on for every subscription. If it is ever switched off for your account, no new check-ins are suggested and the chip and the rollup stop — check-ins already on your list, promises already recorded and revisit dates stay where they are.

Try asking

• What's next with Honor Poulton?
• Set a next step with Marc for early November
• Who do I owe a check-in this week?
• Why did I get a check-in reminder about Tom?

Warm routes

How to

1. It runs by itself: once your inbox or LinkedIn is connected (and whenever a teammate shares their network), I check everyone on your lists and put a line under each name saying how you can reach them. New people are checked as they are added.
2. “You know them” means they have written to you, you have met, or you are connected on LinkedIn — and the first cold email to them is HELD until you choose: email them as someone you know, or skip. The same for someone in a teammate's shared network: ask the teammate for an intro, email directly, or skip.
3. A second-degree route — “via Dana · Dana emailed them 3mo ago” — means one of your contacts and that person have emailed each other on a thread you were on. It is a way in. Ask me to “ask Dana for an intro” and I draft ONE email to Dana covering every person on the list she might help with, for you to approve — nothing is sent until you click Send.
4. An intro ask (to Dana, or to someone who worked or studied with them) is ONE email from your inbox that asks whether they've met each person — never claims it — and ends with a short note to forward. Their outreach then waits up to 7 days for the answer, and starts on schedule if none comes; I say so in the campaign chat. A reply shows on those rows, which stay held until you decide.
5. In the background I fetch work histories for your 500 closest correspondents — mail both ways, or a meeting — at no cost to you, so “worked with them” routes run through real relationships. Past 500, more lookups cost 10 credits each. Two records of one person get joined.
6. “Jo worked with them at Fernhill Labs · 2019–21” means one of your contacts was at a company the person worked at, at the same time — read from both dated work histories, counting only the months the dates guarantee (at least six; a year at a company of over a thousand). It needs your contact's work history on file, from your LinkedIn connections' profiles; a contact you've only cold-emailed never counts. It never holds anything, and a shared employer is not a tie: ask me to “ask Jo about her” and I draft ONE email to Jo naming the company and the years, for you to approve.
7. “Michael was at Princeton with them · 2004–08”: a contact attended the same school in the same years — at least a year both education histories guarantee, so a short course never counts. A school many of your contacts attended is weighted down and called a loose tie. It never holds anything; ask me to “ask Michael about him” and I draft ONE email naming the school and the years.
8. Routes through a connector you correspond with — mail both ways, or a meeting — rank first. One you've never emailed, or whose mail you never answered, ranks below, and the drawer says so. The banner counts how many are reachable through someone you talk to.
9. “By company” on the banner groups the list by employer: how many at each company are reachable, and the single best way in.
10. “LinkedIn 2nd · 12 mutual connections” comes from LinkedIn itself when your LinkedIn is connected live (a few profile checks a day, within LinkedIn's limits). “Ann works at Acme · possible” only means someone you know is at their company — they may not know each other.
11. Open anyone on the list to see every route with its evidence. If one is wrong, click “Not a real route” and I stop leading with it. The People tab's banner shows how many are one step away, who can open the most doors, and a toggle to show only reachable people.
12. When your inbox or LinkedIn lands (or a teammate shares their network), I tell you once in the campaign chat and on Telegram/SMS how many people are now one step away and how many first emails I held — nothing is sent to them until you choose.

Try asking

• Who on this list can I reach warm?
• Who can introduce me to Marc Lee?
• Which of my contacts knows people on this campaign?
• Ask Dana for an intro to the two people she knows
• Did Glen reply to my intro ask?
• Why are my warm paths mostly through acquaintances?
• Why does it say 'via Dana' under this person?
• Who worked with her at her old company?
• Only show me the people I can reach through someone

Standing rules

How to

1. State the rule the way you'd tell a person: “from now on, always capitalize first names in outreach”.
2. I save it, tell you whether it's system-enforced at send time or followed as an instruction, and it applies from then on.
3. Ask “what rules do I have?” to review them; “pause”, “change”, or “drop” any rule the same way.
4. “Always ask me first” or “never” about a website or an automation isn't a standing rule — it lives in Settings › Permissions; about a person or a company domain it's your inbox's reply rule, which everything acting on its own follows (inbox, campaigns, invites, preps, automations, outside apps). Standing rules are instructions I follow; only first-name capitalization is machine-checked.

Try asking

• From now on, first names must always be capitalized in our emails
• Always keep outreach emails under 120 words
• What standing rules do I have?
• Drop the rule about Fridays

Outreach defaults

How to

1. Say the default: “default all my new campaigns to 40 emails a day”.
2. When you change one campaign's setting, I'll offer once to make it the default for future campaigns, existing ones, or both.
3. Defaults apply at creation — existing campaigns change via the matching apply-to-all action or per-campaign edits.

Try asking

• Default my campaigns to 40 emails a day
• Always cc my cofounder on outreach going forward
• What are my outreach defaults?

Inbox placement (spam test)

How to

1. Ask me to test your deliverability (or a campaign's first email); I show a card naming the mailbox, the price and that one real test email leaves — you approve it.
2. Results land in the card in a few minutes; ask me for the report any time (“how did the spam test go?”).
3. If a campaign's reply rate looks like a placement problem I'll say so on the campaign read and offer the test — I never run one unasked.
4. You can also run and browse tests under Settings › Email › Inbox placement.

Try asking

• Are my emails landing in spam?
• Test my deliverability
• Run a spam test on my Gmail
• Why is my open rate so low?
• Nobody replies to this campaign — is it the inbox?
• Check my SPF, DKIM and DMARC
• Is my domain blacklisted?
• How did the spam test go?

Engine

How to

1. Open Engine from the sidebar on the home page (or /orb?engine=1) to see every campaign at once; the campaign chips narrow it to one.
2. Each column is a stage: Pool (found, not contactable yet — anything waiting on YOUR decision is pinned at the top), Researching (a lookup actually running now), Up next (queued and approved, lined up the way they will go, batched by day), Reaching out, Replied, Meetings, plus a Closed tray.
3. Click a card to open that person; click a campaign name to open the campaign.
4. Come back after a while and the board tells you what changed while you were away.

Try asking

• Where can I see what the agent is doing?
• Who is next in the reach-out?
• What did you do overnight?
• Show me everyone being researched right now
• Which people are in today's batch?
• What moved since yesterday?

Outreach modes

How to

1. Approve each email — the launch is your approval of everyone already on the list. Anyone I find later waits in the review queue until you approve their first email, a batch at a time; approving a batch is the send decision for that batch, so it skips the 10-minute wait. Follow-ups ride the sequence you approved; replies wait for you. A campaign that tops itself up the older way contacts strong matches under the launch approval.
2. Approve replies — emails, LinkedIn requests and messages go out in your name, first touches and follow-ups, under the daily caps and to verified addresses only (an automatic mode locks that on). New people are contacted the same way, up to the campaign's monthly credit cap when it has one (3,000 on a new one; without one it keeps finding people uncapped until you set one in the campaign's Limits). On a fixed list nobody new is added. Replies and meetings wait for you — a pick of your times comes as a confirmation whose sending books it (LinkedIn: you're told).
3. Just run it — Approve replies (daily caps, verified-addresses-only) without showing you anyone first: it answers prospects in your voice, on its own, without showing you the reply first, and puts the meetings someone accepts straight into your calendar. I am the one writing all of that, and I can get it wrong; it goes to real people, under your name, and a sent message cannot be unsent. Choosing this mode is you taking that on. Approve replies does the same finding and contacting and still hands you every reply and every meeting.
4. How Just run it books — a meeting only counts once it is on both calendars. When they take ONE of your offered times, or name ONE free time of their own inside your working hours and at least four hours out, the calendar invite goes to them first, then my reply confirms the time and joining link — if the invite cannot go, nothing is booked and I tell you. I repeat the time in their time zone (a zone they named, like “3pm ET”, stays theirs). A maybe or several options comes to you as a draft; a pick with a question only you can answer, as a confirmation for you to finish.
5. Before anything I wrote goes out, or a time is booked, unread, a second check asks: did they agree to exactly that time, does it say anything you never said, is it in their first outreach's language? Anything short of a clear yes comes to you — as does a request for a deck, pricing, documents or facts only you have, unless your approved answers and files (Settings › Answers & files) cover EVERYTHING they asked. Contracts, legal and security always come to you.
6. If they ask to add someone, like a cofounder, they join the invite after the same checks; an invite meant for someone else, like an assistant, comes to you. If they ask for your booking link, they get it (with none of that length, by email they get times and you are told; on LinkedIn it comes to you). A picked time that filled up or passed, or a proposed one that isn't free, gets fresh free times once (the closest, for a proposed one); a second one comes to you. If they decline every time but name a window, I offer times inside it, never declined ones; none free, it comes to you.
7. On LinkedIn it works the same way: I answer their messages and book a time they take — but first I ask for the best address for the calendar invite, or confirm the one on file, and hold the time; it counts as booked only once the invite has gone there, and I confirm in the chat where it went. If they never answer I ask once more, then tell you and free the time; if they would rather not share an address, or ask for your link, they get your booking link instead and nothing is held. I follow up once there too.
8. Once a meeting is booked, if they ask to cancel or move it, I do it myself — cancelling it, or moving that same meeting (with no new time named, I offer times first) — and tell them and you, once per meeting; anything unclear comes to you. A declined invite comes off your calendar without a word to them (an Outlook decline comes to you); a new time proposed on it is a move. A day after a cancel with nothing rebooked, I ask once if it is still worth meeting, unless they said no to another time. An opt-out leaves a booked meeting in place, and you are told. Below Just run it the reply waits for you (LinkedIn: you're told).
9. There is no limit on how many replies I send one person in a campaign. A loop stops me — the same long message from them again, one with no words of their own, one written by an automated system rather than the person, or eight of my messages to them within a day — and it comes to you with the reason. A reply 14+ days after the campaign's last message to them, with no meeting ahead, is yours: I tell you the campaign won't act on it (an opt-out still counts); by email I watch for those about two months. We can switch any of these actions off for a while (it then comes to you, and I say so); to stop them yourself, lower the dial to Approve replies.
10. The one follow-up: when times went out, or they said they would book one, and about two business days pass with nothing on your calendar, one short follow-up with fresh times goes in their working day, in your voice and their language — on its own on Just run it when I sent the times, otherwise drafted for you (on LinkedIn I tell you it is yours to send). Times I offer on my own start the next business day at the earliest. If no time fits their day, or I could not write it in your voice, it comes to you.
11. After the follow-up: about three more quiet business days and I tell you and stop — never a third message. A reply that only says they will pick a time later gets no answer and restarts the two days (after a follow-up, the next is yours); anything new — their answer, you writing to them, someone else in the thread, a meeting booked any other way — stops it.
12. Finding people is its own switch, “New people”: off, nobody new is found in any mode; turn it on and it starts adding people again.
13. Which language I write to prospects in: the language of the first thing THEY were sent (a segment with its own copy counts), kept for their conversation even if you later rewrite the first step. Ask me which it is.
14. On campaign threads one reply never waits, in any mode: when someone emails back asking to be taken off the list, the address is blocked and a single short line acknowledging it, in your voice and their language, goes back into that thread from your own mailbox, with no card and no draft — or nothing, if I can't write it in your voice and their language. Below Just run it, it is the only reply sent in your name without you. LinkedIn has no equivalent acknowledgement.
15. The dial: moving it up asks you to confirm first, moving it down takes effect at once, and Undo lasts 5 minutes after a change (undoing a move down asks you to confirm too).
16. From chat I can set Approve each email — no card needed for a move down, but it also turns finding people back on, which spends, and takes the campaign off Pause everything (I tell you how many and when they leave); I never undo it back up myself. Approve replies I can set with a card you confirm. A campaign's Just run it is picked on the dial, which asks you to confirm; if it is already there and you ask me for autopilot, I leave it.
17. Old names: Scout → New people and Limits on Campaign rules; Review → Approve each email; Autopilot → either automatic mode (Approve replies or Just run it); Pause all → Pause everything.
18. Only the campaign's owner can raise the mode, turn an automatic mode on, or resume one from a hold, never from an automation; an editing collaborator can lower it.
19. Where I find the people, an automatic mode first checks the sending domain (missing SPF or DMARC, or records unreadable just then, keep the dial put and name the record to add), starts with the first 20 people at up to 5 a day, and pauses itself if two hard-bounce; turning it on again starts a fresh first batch.
20. Where I find the people, editing who it targets, the sender, or the emails themselves (a step, the email plan, a cc, an attachment) puts an automatic mode ON HOLD: people found since the launch and not yet contacted move to the review queue; people the launch approved are still emailed (after an email edit, the edited version), and follow-ups keep going. A targeting change stops those too (their approval no longer matches, so they wait for your re-confirm); a lapsed subscription holds it the same way.
21. A hold keeps the mode: the owner resumes it on the dial or the hold card in chat, or — after a criteria change — by re-confirming the held people; anyone else's re-confirm approves them and leaves it held. Resuming does not empty the review queue.

Try asking

• Run this campaign on its own
• I want to approve every email before it goes out
• What will it do without asking me?
• Why hasn't this campaign sent anything?
• Put this on autopilot but let me approve the replies
• What mode is this campaign in?
• Will it reply to people for me?
• Stop asking me to approve every person
• Will it follow up if they don't book a time?
• What happens if a prospect cancels the meeting?
• Will it keep replying to an auto-responder forever?
• What if someone replies a month after the campaign ended?
• Is there a limit on how many replies it sends one person?
• Can I turn off just the meeting rescheduling?
• What if they say none of the times work?

Answers & files

How to

1. Add them in Settings › Answers & files, or tell me in chat (“save this as my pricing answer: …”) — I show you the exact words prospects may be told, and nothing is saved until you approve it. I never save one from a prospect's message, from a suggestion you tapped, or on an automation's turn. A file is a PDF of up to 15 MB; you give it a plain name for messages (“our one-pager”).
2. When someone asks about pricing, asks whether it does X, or asks for a file you approved, I check whether your approved answers and files cover EVERYTHING they asked — all or nothing. If they do, on Just run it I answer from those alone and it goes on its own, by email or on LinkedIn. Below Just run it, by email the reply is drafted from them, with the file on it, for you to send; on LinkedIn, which has no drafts, you're told they wrote and you answer in the chat. By email, if anything isn't covered I tell you which topic, and it's yours; on LinkedIn that check runs only on Just run it.
3. Every price, percentage, date or link in your answer goes out exactly as you wrote it — I restate your words in their language, but the figures are copied, never retyped — and a condition you wrote (“quotes above 25 seats come from me”) keeps the cases it names coming to you. A second check reads the reply against your approved words before it goes.
4. Files: by email your file is attached (up to 3 MB; above that it goes as a link), and on LinkedIn it's always a short link. A link shows your current version — replace the PDF on the file in Settings › Answers & files and links already sent show the new one — and it stops working if you delete the file. A file is sent only when they ask for a document, never alongside the answer to a plain question. Security documents (a DPA, a SOC 2 report) are never sent on their own, and contracts, legal and security questions always come to you — even if you saved an answer about them.
5. After a meeting is booked, a deck they ask for is still sent. When one goes out on its own you're told which answer or file it used, on every channel you've linked. Edit, replace or delete one any time: a reply written from the old version that hasn't gone yet waits for you instead. Changes you make in chat aren't part of undo — edit or delete them again, here or in Settings.

Try asking

• Can it answer pricing questions for me?
• Save this as my pricing answer
• Will it send my deck when someone asks for it?
• What are my approved answers?
• Add my one-pager so prospects can get it
• Why didn't it answer their pricing question?

Who gets LinkedIn

How to

1. Decided at launch (or when you add LinkedIn to a campaign that is already sending) and re-balanced every week (and whenever new people are found): the account's weekly invites — ours, or your own setting — go first to people with no email (on every campaign of yours), then to the best fits by campaign priority (strong matches; on a list nobody scored, the people you approved, then as you added them). It applies to a campaign that opens with an email; one that opens with a connection request walks its steps as written. The campaign page says who gets LinkedIn now and who gets it later, and each person's record says which group they are in.
2. “LinkedIn later” people are invited once their emails went unanswered for 3 business days, best fit first, while there's room and the account can send. A reply, an opt-out, a bounce or a meeting ends it.
3. If the invites run out before a best fit's turn, they move to the later group and their next email goes on time. Their record says why; unskipping the step puts them back, even after their emails moved past it. Anyone whose invite already went is never moved.
4. A few messages a day are kept for replies and confirmations. If the network itself refuses invitations for its weekly limit, I hold the account to that number until its week rolls — that limit is LinkedIn's. When the week is full with people waiting, I tell you once a week on your linked channels.
5. Ask about any campaign — who gets what on this campaign, or why a person didn't get an invite yet — and I answer from that campaign's own counts and the person's own record.

Try asking

• Who gets LinkedIn on this campaign?
• Why didn't Ana get an invite?
• When do the rest get invited?
• Why are my invites waiting?

How long a campaign takes

How to

1. The launch card says the finish in weeks — “About 7 weeks” — and, when one group finishes well before the other, which group that is. That sentence shows on every account; the four choices below it are the part that can be switched off.
2. Always the same four, in the same places: the DEFAULT, by fit — nothing to click (people with no email are invited first, your best fits get invites alongside their emails, the rest get email now and an invite later), Email only (drop the LinkedIn steps — anyone with no address is then not reached at all), Both for everyone — shown as “LinkedIn for everyone, by fit” (everyone invited at the account's pace, best fit first; an email still never waits for an invite; and the way back), Raise my LinkedIn limit (lift the weekly invite ceiling on the account and the campaign together). Each says who gets LinkedIn, who gets email, and how long.
3. On a campaign that opens with a connection request (or if the by-fit default is ever switched off), the first choice is “LinkedIn for the best-fit N” instead: it skips the invites for everyone outside the group, their record shows “Outside the LinkedIn group”, and you can put anyone back by unskipping the step by hand. That group is chosen ONCE, at launch — anyone found afterwards keeps their steps.
4. Changed your mind: choose “Both for everyone”. It puts back every LinkedIn step the group skipped — and never touches a step you skipped yourself.
5. Ask me on any campaign: “how long will this take?”, “make this go faster”, or “why is LinkedIn so slow on this one?”. I answer from the same arithmetic the card and the worker use, so the number you are told is the number that will happen.
6. It is on for every subscription. If it is ever switched off for your account, the weeks still show; you just are not offered the four choices, and no new group is picked. A group already applied stays applied until someone chooses “Both for everyone”.

Try asking

• How long will this campaign take?
• Why is this going to take seven weeks?
• Can you make this campaign go faster?
• Only invite the best fits on LinkedIn
• When will everyone on this list be contacted?

Sending capacity

How to

1. Ask what you're sending and I'll show the split per account: what's owed to follow-ups, what's left, and what each campaign is getting.
2. Set the ceiling for an account (“cap me at 50 a day”) — that's the pool everything is divided out of.
3. Rank the campaigns. The top one is filled first; a campaign below the line starts nobody new that day, though its follow-ups still go out.
4. Set one campaign's target with “10 first emails a day on <campaign>”.

Try asking

• How many emails am I sending a day?
• How many people can I send per day?
• What's my global max emails?
• Why isn't this campaign starting anyone new?
• Cap my sending at 50 a day
• Make the investor campaign top priority

Automations

How to

1. Describe the rule (“every weekday at 8am, summarize new investor replies”).
2. I turn it into a scheduled automation you can edit or turn off.
3. Say where the result should land — Telegram, text message (SMS), or email. Texts need the SMS channel switched on first.
4. A rule set to act without asking (autoSend) sends on its own: an email rule with autoSend answers the emails it matches in your name, and your inbox's Just run it stands down for those. If a rule drafts replies instead, or an agent rule with autoSend also acts on the email, Just run it leaves that email for you.
5. For something already scheduled, just say so — “cancel that email”, “move it to 6”, “send it now”. You can also see everything queued at /automations/scheduled, and the emails among them in /mail's Scheduled folder (☰ → Scheduled), with the same cancel, reschedule and send-now.
6. Everything I do on my own, area by area — and what you agreed to — is in Settings › Permissions; ask “what do you do without asking me?”.

Try asking

• Every morning, tell me which emails need a reply
• Automatically draft replies to inbound demo requests
• Text me when Thomas replies
• What have I got scheduled to go out?
• Cancel the email to Sam

Your twin

How to

1. Open /profile and tell me what's changed — I'll update what I know about you.
2. Edit your name, headline, links, photos and voice in the Presentation tab on /profile.
3. Ask me to train your twin from your notes, or set its voice and signature.
4. Ask what visitors have been asking your twin.

Try asking

• Train my twin on this doc
• What have people asked my twin this week?
• Where do I change what strangers see about me?

Access

How to

1. Open the Access tab on /profile to set each kind of request, or just tell me on /profile ("I'm closed to recruiters", "only angel invest if I know the founder").
2. Use the right side of /profile — it shows your twin as a stranger — and the Try chips (Recruiter, Investor ask, …) to see exactly what happens.
3. When your twin passes something to you, it arrives in your Twin queue and by email, Telegram and SMS.

Try asking

• Stop my twin from entertaining recruiters
• Only take investor pitches from founders I know
• Can I test how my twin answers an investor?

Knowledge base

How to

1. Ask a question about your knowledge base, or ask me to update an article.
2. Say “remember that…” — or “note that…”, “keep in mind…”, “don't forget…” — and I save it at once, from your own words (in that message, or the one just before it). In the app a “Saved to memory” card shows it with an Undo for 5 minutes; on Telegram, SMS, iMessage or WhatsApp my reply ends with a “Saved: …” line, and “forget that” within those 5 minutes takes it back.
3. Tell me when something I remember is wrong or has changed and I update it — the old version is kept as history; a new fact never quietly replaces an old one. “Forget …” takes a fact out of my memory at once: undoable for 5 minutes, then erased for good.
4. On your Memory page (/profile › Manage › Conversations), a fact you take out there has an Undo for 5 minutes, and Export downloads everything I know about you as a file (Markdown or JSON) — facts stored encrypted come out readable in it, marked as encrypted, for you only.
5. I also pick up durable facts from what you type — and from a quick yes to my question about you — in the background, and bring everything that fits (what you wrote yourself first) into each new message you send, here and on your messengers; the rest I can look up.
6. To see what I know about you and where I learn each fact from, open /profile › Manage › Conversations (your Memory): grouped the way I read it — what you wrote, what holds for now, what I learned — and, where I have them, your own words and the chat and day you said them, linked. Add, edit or forget any fact there — what you write there is yours, and I never replace it on my own. A fact marked “Not used yet — waiting for your OK” came from something you didn't write, and I leave it out until you keep it: edit it and save it, as it is or corrected.

Try asking

• What do my notes say about our pricing strategy?
• Remember that I prefer morning meetings
• Don't forget that I'm vegetarian
• Show me everything you remember about me
• What do you remember about me?

Profile & services

How to

1. Ask me to edit a section of your profile, or set up a service you offer.
2. I draft the changes and you approve.

Try asking

• Update my profile's about section
• Set up a paid 1:1 advisory service

Connections & settings

How to

1. Ask me to connect a service; I show an inline connect card.
2. Ask what's connected, or update a setting like your timezone.
3. LinkedIn has a connect card like everything else — say “connect my LinkedIn” or “link my LinkedIn” and I show it. The LinkedIn card opens a dialog with two doors: live sync on any paid plan, or the free Connections.csv export that any plan can upload. Once your LinkedIn connections are in, I check them against your live searches that include your network and hold anyone who matches for your say-so.
4. On a paid plan, when a connected account stops working — disconnected because its provider revoked or expired xhuman's access, or Gmail/Outlook stopped syncing new mail — you get a reconnect email (and a Telegram or SMS ping if linked) with a Reconnect button. It repeats at most three times per outage, three days apart, and stops once you reconnect — or once you choose Disconnect on that row, if you removed access on purpose. Open the Settings page it links to, or ask me to reconnect it and I show the connect card.

Try asking

• Connect my calendar
• What accounts do I have connected?
• Set my timezone to Pacific

Chat by Telegram or SMS

How to

1. Turn a channel on in Settings → Channels. For texting on an iPhone, tap Open Messages (or scan the QR) and say hi from your verified number — the agent answers right away, sends its contact card (save it so it shows up with its name and photo), and the card flips to On by itself. On other phones, enable SMS. For Telegram, scan the QR.
2. Once on, message the bot / number like you message me here.
3. On iMessage, 👍 or ❤️ a confirm message to approve it and 👎 to cancel — or reply YES / NO. A tapback anywhere else is just a reaction.
4. On SMS these exact texts are commands: NEW (fresh chat), RESET (fresh + clear focus), CLEAR (drop focus), STATUS (chat state), PAUSE ALL (halt my work), HELP (this list), STOP (opt out), START (opt back in). Anything else is a normal question for me.
5. On Telegram, type / for the full command menu.
6. Ask me to change what you're pinged about, or to set quiet hours — no command needed, just say it.
7. How often I message you on my own is one choice in Settings → Channels ("How often should I reach out on my own?") — or just tell me: Only when I ask (I never start a conversation; what I notice waits in the app), When it matters (the default: at most one a day, four a week) or Keep me posted (up to two a day and eight a week, never closer than 4 hours apart). It doesn't stop background work — the Proactive notifications switch does that.

Try asking

• How often do you reach out on your own?
• How do I text you?
• What commands can I text you?
• How do I start a fresh conversation over text?
• Set up SMS
• Can I text you on iMessage?
• Why don't your texts show up as blue bubbles?
• Can I approve things with a thumbs up?
• Can I chat with you on Telegram?
• Stop pinging me about study alerts
• Stop pinging me so much

Stop everything

How to

1. Press it from the ● running pill at the top of any page, or on the Running page (/running) — or just ask me. From your phone: /pause on Telegram or WhatsApp, or text PAUSE ALL (SMS or iMessage). Even mid-answer in a chat, I catch it right away — and check first when it isn't clear you meant everything.
2. It ends what's running now: browser tasks, any reply I'm in the middle of (in any chat — the one you asked in answers you with the report), code I'm running, background jobs, deep person searches, job scans and enrichment runs. Nothing after that point runs; a step already under way when you pressed it finishes. Messages from just before the press aren't acted on — repeat them if you still want them. Ended work doesn't come back with Restart: just say it again.
3. It pauses sending campaigns (and ones waiting to start after another), running searches and Scout, and turns Just run it down to Approve replies — the replies it was about to send wait for you. Automations that send, draft or book pause, and so does any that runs me on a schedule (a digest, research — those spend); reminders and news watches keep going. Batches the product scheduled (like invites sent in bulk) and one-time tasks are held. Replies nobody reads wait for you as drafts.
4. It also switches off guest preps (no prep goes to your meeting guests, and a guest can't move a meeting from one), holds call invites waiting to go out from your calls, hands CC scheduling threads back to you (I book nothing more on them), pauses standing grants (and my scheduled suggestion runs) and auto-apply, keeps activity notes for your team's CRM waiting, stops the note-taker booking itself into new meetings, and refuses outside agents connected to your account (like Claude Desktop) when they try to send or change anything — their notes to your knowledge base still work.
5. Left alone on purpose, and listed in the report: meetings the note-taker is already booked into still happen, a job application already submitting finishes, reminder emails still go to people who booked a time with you, and an expert payment you already agreed is still released on schedule. Whatever was already being delivered when you pressed it is named as already on its way.
6. Nothing restarts by itself. Restart is on the Paused pill and the Running page (on Telegram, the Restart… button under the report; on WhatsApp /restart, by text RESTART — then once more to confirm): it shows what would send first — how many emails (counted against your daily sending limits), call invites, prep emails and CRM notes, and what waits for tomorrow — and what was already due waits about 10 minutes after you confirm, so there's still time to pause again. Replies it held and CC threads it handed you stay with you.
7. Texting STOP unsubscribes you from texts — it doesn't pause anything. Text PAUSE ALL, press Stop everything, or ask me instead. Turning texts off while things are still running gets you a note on your other channels. A YES never restarts anything — only RESTART does.
8. When you pause from one place, your other linked chats (and your browser, if notifications are on) get a short note that everything is paused. If it's still paused a day later, I mention it once in your next roundup.

Try asking

• Stop everything you're doing
• Pause all my stuff
• What did you stop?
• How do I turn everything back on?
• If I text STOP does it stop the agent?
• Does it hold guest preps and call invites?

Browser notifications

How to

1. Turn it on in Settings → Channels → Browser notifications: click “Turn on for this browser” and allow notifications when your browser asks. Do it once in each browser you want notified — each one you've turned on is listed there, with when a notification last showed on it, a test button and Remove.
2. On iPhone and iPad, notifications only work once xhuman is on your Home Screen: tap Share, then Add to Home Screen, open xhuman from there and turn them on in Settings → Channels.
3. They follow the same switches as Telegram and texting: proactive notifications on or off, each kind of alert on its own, and quiet hours (what arrives during quiet hours waits until they end).
4. Browsers get a short notification that links to the details — never a whole reply. When you have no messenger linked and no browser turned on, results of tasks you started come to your email instead. They come to your email as well when none of your browsers has shown a notification in the past week, or its notifications keep failing — so a laptop left closed never swallows one.

Try asking

• Can you notify me in my browser?
• Turn on browser notifications
• Send me a desktop notification when it's done
• How do I get notifications on my laptop?
• Why am I not getting notifications on my iPhone?

Invites & referrals

How to

1. Ask me for your invite link, or open /invite to copy it.
2. Or ask me to invite someone by name or address — /invite also lists the people you're closest to who aren't on xhuman yet, and emails them your link from your own inbox.
3. You earn credits when someone creates their xhuman through your link, and again when they subscribe. /invite shows who has joined.

Try asking

• Give me my referral link
• What's my invite code?
• Invite my cofounder to xhuman
• How many people have joined through my link?

Credits

How to

1. What you type to me costs a small fraction of a credit per message on a paid plan, and an automation that runs me is billed the same way, from your monthly credits.
2. A browser task uses credits for the computer work it does — a few for a typical task, more for a long one — drawn from your weekly allowance first, then monthly, then bought. A code run does too, for the AI and PDF work it asks for and its time in the sandbox — usually about a credit, drawn the same way.
3. Your monthly credits are used first, then credits you bought; work I do on my own draws on this week's allowance first. See this week's allowance, your monthly and bought credits, and every charge in Settings › Billing, where you can top up or turn on Auto-reload so you never run out.
4. You earn credits when someone creates their xhuman through your invite link, and again when they subscribe — ask me for your link, or see Invites & referrals.

Try asking

• How many credits do I have left this week?
• Why did my automation use credits?
• How many credits does a browser task use?
• What happens when my weekly credits run out?
• What's the weekly allowance on Pro?

Agent setup

How to

1. Open Agent setup, pinned at the top of the sidebar: click a connection to see everything it lights and connect it, or click a feature and press Try it.
2. Ask me "what should I set up next?" or "show my progress" anywhere.

Try asking

• What should I set up next?
• Show my setup progress
• What am I not using yet?

Web search

How to

1. Just ask a factual question and I look it up.

Try asking

• What's the latest funding round for Anthropic?
• What's the exchange rate for EUR to USD?

Browser tasks

How to

1. Tell me the website and what you want from it (“check their careers page at acme.com/careers and tell me which roles are open in London”, or “open this link and summarize the page”). A task only starts after you approve its card — never on its own from an automation or a background run. The card shows the start page, the goal (cut short past 100 characters, or 400 when it may submit) and a line for anything extra you allow — nothing opens until you approve it.
2. A task is read-only unless you allow more: the browser is asked to only read and download, never to buy, post, send or sign up.
3. Two permissions you can allow per task, and the card spells out what each one lets it do: “submit” lets it buy, post, send or sign up on your behalf — that can't be undone; “offsite” lets it follow the goal onto other public websites (private and internal addresses stay blocked whatever you allow).
4. How far that goes today: “offsite” is enforced by the browser's network fence. Without “submit”, the browser also checks each click, key press and form entry before it happens and refuses the ones it recognizes as buying, posting, sending, signing up or agreeing to terms — but it judges by what the page shows, so a button whose purpose is hidden (a plain “Continue” that places an order, or a page script) can get past it: read-only is an instruction plus a check, not a guarantee. With “submit”, it does one such thing per task: a second purchase, post or message it recognizes is refused, and the task comes back to you to finish.
5. It can't sign in to your accounts yet, and it's told never to type passwords, payment details or personal information — it also refuses to type into password, code or card fields it recognizes, whatever you allow — so a login, a checkout that needs your card, or a form asking for your details comes back to you. A captcha it recognizes ends the task and hands it back to you; for any other it's told to stop and never solve it.
6. If a task may need you for a step only you can do — signing in, a code sent to you, a “verify you're human” check — I can start it so it pauses there instead of stopping: it runs in a secure remote browser (run by Browserbase), and you get a link to take that browser over for about 10 minutes. The page says which site the browser is actually on and warns you when it isn't the task's own — only sign in where you expect to; I never ask for a password or a card number for myself. You do the step yourself — I don't touch the browser while you have it — then hand it back and it carries on in the same browser, signed in if you signed in, keeping to the task's own sites from then on. The card says so before you approve. If the remote browser can't be opened, the task stops at that step instead of pausing, and I tell you why.
7. Once approved it runs on its own, usually for a few minutes. A running browser task has a Stop button on its card (in Telegram, a Stop task button); on a text, just tell me to call it off. While it's paused for you to take it over, that page has a Stop button too, which works from any of your devices. A Stop ends the run before its next step — a click already under way when you press it still happens.
8. Rarely, a task has to run on the older browser, which checks none of this — its read-only rule is only an instruction there. When that happens I tell you when I report the task.
9. Ask me “is it done?” and I check it: how far it got, the pages it went through, what it found, and download links for any files it saved.
10. You don't have to ask: when a task ends I tell you in the conversation you started it from, on my own — what it found, or why it stopped and what you need to do. If you started it in Telegram, Messages or WhatsApp, I answer right there in that chat (in your quiet hours Telegram gets it silently, and a text waits until they end), and your other linked channels get a short heads-up. If you started it by emailing me, where the answer comes back is under “Whether a result reached you”. If you started it here and don't have that conversation open when it ends, it reaches your phone (Telegram or text) and every browser you turned notifications on in, or your email when you have none of those — never while you've switched proactive notifications off. If you already asked me and I told you, I don't say it again. If none of those could take it, I still email it to you — when, and what happens if even that can't reach you, is under “Whether a result reached you”.
11. Everything I do on my own, area by area — and what you agreed to — is in Settings › Permissions; ask “what do you do without asking me?”.

Try asking

• Check their careers page and tell me which roles are open
• Open this link and summarize what the page says
• Check this site and tell me when their next event is
• Download the latest annual report PDF from acme.com/investors
• Is the browser task done yet?

Background jobs

How to

1. Every such job ends in one closing: it finished, it couldn't finish, or — if a deep search or a job scan stops reporting and I can't tell whether it finished — once, that I lost track of it, so you can ask me to run it again. I never assume it worked.
2. Where you hear it: if you asked in Telegram, Messages, SMS or WhatsApp, the answer comes back in that chat, with a short heads-up on your other linked channels. If you asked here on the web, its card in the conversation fills in and is the answer — a browser task also tells you in the conversation. If you asked by emailing me, where the answer comes back is under “Whether a result reached you”.
3. If a job's closing couldn't go out for more than a day (an outage on our side), I don't send it late; I tell you if you ask what happened to it.
4. Ask “what are you working on?” and I list the deep searches, job scans and browser tasks still running — and any waiting on you, like a deep search that needs you to say which person you meant.

Try asking

• Will you tell me when the deep search is done?
• Did anything you were doing for me get lost?
• What are you working on for me right now?
• I asked for a job scan on Telegram — will I hear back there?

Whether a result reached you

How to

1. If every channel I tried refused the message — say you blocked the Telegram bot, or turned texts off — or failed to take it, I email it to you once, about five minutes later, saying which channel didn't take it. If you open the conversation first, there's no email. Never while I can't tell whether a message went through, never if you've switched notifications off, and never a second text.
2. If even that email can't reach you, I record that it was NOT delivered, and I tell you first the next time you talk to me, wherever that is.
3. A channel that refused on your own say-so — you blocked the bot, turned texts off — I stop trying until you message me there again (tapping Restart in Telegram counts) or relink it in Settings › Channels. Meanwhile results come on your other channels, or by email if there are none — never while you've switched notifications off. When a task's result comes by email because of it, the email says which channel didn't take it, and the first one says how to turn it back on.
4. If you asked by emailing me — a browser task, a deep search to research someone, or a job scan — I reply in that same email thread when it's done, to your own address only (never to anyone else on the thread), with a short "I replied in your email thread" on your other channels. If that address is no longer one of yours, or your agent's inbox is off, I answer in the app and on your other channels instead.
5. That reply in the thread counts as delivered once it goes out; if your mailbox refuses it, I don't send a second one saying the same — it's recorded as not delivered, and I tell you first next time.
6. A message that waits for your quiet hours to end counts once it actually goes out in the morning roundup; if that roundup can't send it, it's recorded as not delivered too.
7. If you opened the conversation where the result is, that counts as you having it — I don't repeat it.
8. Ask “did anything you were doing for me not reach me?” and I check.

Try asking

• What happens if my Telegram is blocked when a task finishes?
• Did the result of my browser task actually reach me?
• Did anything you were doing for me not reach me?
• I never got the message about my job scan — did it go out?
• If I ask you by email to research someone, will you email me back when it's done?
• If I start a browser task by emailing you, will the result come back in that thread?

Proactive proposals

How to

1. Ask “what's waiting for me?” and I list the proposals the engine staged.
2. Answer in plain words — “do the first one”, “skip the reconnect” — and I execute or dismiss it; nothing runs until you say so.
3. Ask “what do you think I'm chasing?” and I show the goals the engine works from — correct or retire any of them in plain words and it sticks.
4. Everything I do on my own, area by area — and what you agreed to — is in Settings › Permissions; ask “what do you do without asking me?”.

Try asking

• What did you find for me?
• Show my pending proposals
• Approve the outreach one, skip the rest
• That M&A campaign isn't my goal — drop it

Permissions

How to

1. Ask “what can you do without asking me?” or open Settings › Permissions: each area says what happens on its own today, with its exceptions and your “always ask me first” rules.
2. Turn anything down there or tell me — “make my automations ask me first”, “turn automations off” — and it applies at once, on any turn. Your inbox and each campaign keep their own controls, embedded on the page (a campaign has no Off — pausing it is its own control).
3. Automations work “as today” until you choose: anything that would show you a card waits for you, while some changes happen on their own — the page lists which. Once you choose for all automations or for one of them, they follow it: Off — they change nothing on their own and only read and report; Approve — anything that reaches people, spends or can't be undone waits for you under “Waiting for you”, with the reason on the card. Stop everything holds them the same way while it's on. An automation you set to send without asking still sends its emails — that's set on the automation itself.
4. “Always ask me first before using amazon.com” or about one automation is a rule here, not a standing rule; about a person or a company domain it's your inbox's reply rule. Each rule says whether it binds today.
5. Letting it do more on its own — automations back to how they worked before — shows you the exact words first and happens only when you tap (a typed yes doesn't count). Letting browsing act on its own isn't available yet; letting automations act on their own is its own step (see “Automations on Just run it”).
6. “What did I agree to?” lists every time you let it do more, in the words you read, and when.
7. If something stopped acting on its own after a busy day — an automation, or a mailbox replying for you — the page lists it at the top with why; turning it back on is one tap there (a mailbox, in its inbox settings), and nothing that waited goes ahead by itself.
8. Everything automatic is lowered here, area by area, and stays lowered; to stop everything that's running at once, that's Stop everything — separate from these settings.

Try asking

• What can you do without asking me?
• Make my automations ask me first
• Always ask me before buying on amazon
• What did I agree to?
• Why did you ask me before booking?

Public people pages

How to

1. Your own page exists only while “Appear in Discover” is on (Privacy). It shows your name, role, company, location, the bio and links you chose, and your “open to” lines — and only signed-in members can read the “open to” part.
2. Anyone can take a people page down from the “remove it” link at the bottom of the page — no account, no reason. It disappears at once and is never rebuilt.
3. On a page built from public records, the “looking for” section is inferred from the person's public role — once unlocked, each item names the fact it rests on. A member's page shows their own words, and says so. Nobody is ever shown as looking for a job unless they said so themselves.
4. If it's a page about you and you're not a member yet, “Claim this page” creates your account and queues the claim.
5. xhuman.com/people is the directory: the companies with pages (each lists its people) and the newest profiles.

Try asking

• Is there a public page about me on xhuman?
• How do I remove my people page from xhuman?
• Who can see what I'm open to on my public page?
• Why does xhuman have a page about me on Google?

Security, privacy & support